Start with your situation
Location controls which guidance applies and what an intake may ask. Pick the one that fits; each leads to a different checklist and follow-up path.
Three preparations that are not the same
What a suitable professional will ask
- How you know the material: seller disclosure, inspection, your own look, or unsure.
- Property use, and whether anyone lives there now.
- Work completed, dates and who did it, with whatever documentation exists.
- Known remaining areas of original pipe.
- Any leak or repair history and the documents you hold.
- Closing or renewal timing.
Unknown is a valid answer to every one of these. A conflict between a document and an answer creates a clarification task for a human. It never overwrites what you said.
What documents can establish
- An inspection report can identify the material and visible condition at the time of inspection.
- A plumber's report can describe what was found, what was replaced and what remains.
- A replacement invoice can show scope, date and the contractor. It does not by itself guarantee acceptance by any insurer.
Documents are requested only when a route needs them, in a secure step that shows who can see each one.
What your summary will look like
A useful brief, not a form dump: buying a primary residence in the confirmed region; material reported in the seller disclosure, inspection pending; partial replacement reported, extent unknown; requested timing stated. Attribution and uncertainty stay visible to the broker who receives it.
If no route is found
A no-match outcome means the platform has not found an active, appropriate route for this request. It is not a determination that the home cannot be insured. A later correction or document updates the same request and its version history.